All products are backed by The SOFTSUB Guarantee. We will gladly refund or replace an order due to fulfillment and/or carrier issues. If you simply change your mind about a purchase, no problem! We will refund your order once unopened items are received at our fulfillment center. Please keep in mind, the consumer is responsible for shipping charges.
Please contact us. Allow our Customer Service Department to get back to you within 24-48 hours.
All returns must be authorized through our customer service department first before being shipped back to our warehouse. Failure to do so may cause a delay in processing your return. The SOFTSUB Guarantee: This product is guaranteed to meet SOFTSUB Research Laboratories quality performance standards or your money back.
